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QR Feedback

Capture feedback while the experience is still fresh.

A QR code on your receipt, table, or counter opens Quilly instantly on any phone. No app. No login. Customers share how they felt in under 60 seconds — right when it matters most.

Start Collecting Feedback Free

No credit card. Takes 60 seconds to set up.

QR Feedback In Action

From scan to feedback submitted in under 30 seconds — on any phone, no app required

Remotion Demo — Coming Soon
3×
more feedback responses vs. email follow-up requests
Rviewo customer data
67%
of in-the-moment feedback is more actionable than feedback collected 24hrs later
Medallia Research
60s
average time from QR scan to feedback submitted via Quilly
Rviewo platform avg
0
app downloads required — works in any mobile browser instantly

Why in-person QR beats email follow-up

Email review requests work — but they arrive hours or days after the visit, when the customer has forgotten the details. QR codes capture the emotion while it's happening.

Email Follow-Up
  • ✕ Sent hours or days after the visit
  • ✕ Competes with hundreds of other emails
  • ✕ 18–25% average open rate
  • ✕ Customers have forgotten specific details
  • ✕ No way to intercept before a review is posted
Rviewo QR Code
  • Feedback collected at the moment of experience
  • One scan — no app, no email, no login
  • 60–80% completion rate for engaged customers
  • Specific, detailed feedback while fresh
  • Unhappy customers intercepted before they leave

Where to place your QR codes

Every customer touchpoint is an opportunity. Rviewo generates print-ready QR codes for all of them.

🧾

Receipt / Invoice

Restaurants, Auto Repair, Retail

Print directly on thermal receipt paper. Highest scan rate — customers hold it while paying.

Highest scan rate
🗂️

Table Tent / Counter Card

Cafes, Salons, Waiting Rooms

Double-sided card: QR on front, your social links on the back. Always visible during the experience.

High scan rate
🪟

Window / Door Cling

Any retail storefront

Catches customers as they exit. 'How was your visit?' printed above the QR.

Medium scan rate
📦

Product Packaging

E-commerce, Bakeries, Specialty Food

Include a 'QR thank you card' in every order. Works for post-purchase feedback.

Medium scan rate
📋

Service Completion Card

HVAC, Plumbing, Landscaping

Technician leaves a card at job completion. Captures field service feedback immediately.

High scan rate
💬

SMS / Chat Link

Any business with customer numbers

Quilly also works as a link. Send via SMS after a service for businesses without physical locations.

High scan rate

See what customers are saying — right now

Run a free audit on your current Google Reviews and find out what feedback you've been missing.

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Up and running in minutes

01

Generate your QR code

Log in to Rviewo, go to QR Codes, and generate a code for your location. Download it as a print-ready PDF — sized for receipts, table tents, or window clings.

02

Place it where customers finish their experience

Print on receipts, laminate a table card, or order vinyl clings. Each QR links directly to Quilly — no website, no redirect chain.

03

Quilly handles everything from there

Every scan opens Quilly automatically. Quilly greets the customer, collects feedback, routes happy customers to their preferred review platform (Google by default), and alerts you to unhappy ones. Your dashboard updates in real time.

Real-time feedback, not retrospective surveys

Feedback collected at the moment of experience is specific, emotional, and actionable. Waiting 24 hours loses the details that matter most.

📊 67% of in-the-moment feedback includes specific, addressable details vs 23% for delayed requests (Medallia)

Zero friction — no app, no login, no form

The biggest killer of feedback completion is friction. Quilly opens in the customer's browser in one scan. Nothing to download, nothing to sign up for.

📊 Every additional step in a feedback flow reduces completion by ~20% (Typeform UX Research)

Every scan feeds your analytics

Scans, completion rates, sentiment scores, and peak feedback times all flow into your Live Intelligence dashboard. You'll start to see patterns within days.

📊 Rviewo customers identify their top operational issue within the first 50 responses on average

Connects to your entire review strategy

QR feedback isn't standalone. It feeds into Churn Shield, triggers review routing, delivers rewards, and populates your live dashboard — all automatically.

📊 Businesses using QR + routing + rewards see 4× more reviews vs QR alone

Frequently asked questions

Do customers need to download an app to use the QR code?

No. The QR code opens Quilly directly in the customer's mobile browser — like a website link. There's nothing to download, no account to create, and no form to fill out. The entire experience happens in their browser.

What happens if a customer doesn't have a smartphone?

Rviewo also supports SMS links — the same Quilly feedback experience delivered via text. For businesses with customer phone numbers (salons, auto shops, etc.), you can send the link manually after service.

How do I create and print the QR codes?

From your Rviewo dashboard, go to QR Codes and generate a code for your location. Download it as a high-resolution PDF sized for receipts (2×2"), table tents (4×6"), or window clings (5×5"). You can print them at home or send to any print shop.

Can I have different QR codes for different locations or staff members?

Yes. Enterprise and agency plans support multiple locations, each with their own QR code, feedback channel, and alert routing. You can also create staff-specific QR codes to track which team members are generating the most positive feedback.

Does the QR code expire?

No. Your Rviewo QR codes are permanent as long as your account is active. If you change your feedback settings, the same QR code automatically reflects the new settings — no reprinting required.

Your next customer is about to walk out the door.
Know how they felt before they do.

Start free. Your first QR code is ready in under 5 minutes.

Get My Free Reputation Audit

No credit card required. Instant setup.

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