Your AI feedback agent, on every visit.
Quilly greets every customer after they interact with your business, collects real feedback through a natural conversation, and quietly routes happy customers to leave you a Google review — all without you lifting a finger.
Everything Quilly handles automatically
Most business owners know they should follow up with customers after a visit. Almost none actually do it consistently. Quilly does it for all of them.
Conversational feedback collection
Quilly doesn't show a form — it has a conversation. Customers feel heard, not surveyed. Response rates are dramatically higher than email or SMS links.
Smart Google review routing
After a great experience, Quilly seamlessly guides customers to your Google listing to leave a public review. The path from happy customer to 5-star review is one tap.
Churn Shield intercept
When a customer is unhappy, Quilly routes their feedback privately to you — with full context — before they reach the Google review prompt. Problems get fixed, not published.
Trained on your business
Quilly knows your menu, your hours, your policies, your team. When a customer asks a question mid-chat, Quilly answers it accurately — like a knowledgeable staff member.
Discount rewards, built in
Reward customers for leaving feedback with automatic discount codes — either fixed codes or unique dynamic codes generated per customer, delivered right in the chat.
Every conversation is data
Quilly logs every interaction. Your dashboard shows sentiment trends, common complaints, peak feedback times, and exactly which staff or products are being mentioned.
How Quilly works
Three steps. Zero manual effort after setup.
Customer scans, Quilly appears
Place your Rviewo QR code anywhere a customer finishes an interaction — receipt, table tent, window cling, checkout counter. They scan with any camera app. No app download. Quilly opens instantly in their mobile browser.
Quilly has a real conversation
Instead of a rating form, Quilly greets the customer by business name, asks how their experience was, and listens to their response. The whole interaction takes under 60 seconds and feels natural — not like a survey.
Smart routing happens automatically
A 4–5 star response? Quilly says "Mind sharing that on Google?" and handles the tap-through. A 1–3 star response? Quilly captures the complaint privately and pings you immediately. You decide what happens next.
Start collecting smarter feedback
See what Quilly finds in your current reviews
Run a free reputation audit — we'll analyze your existing Google Reviews and show you exactly what Quilly would have caught before it went public.
Run My Free AuditQuilly learns your business
Train Quilly on your menu, your policies, your staff names, your most common questions. The more context you give it, the better it responds — and the more customers feel like they're talking to a real member of your team.
Custom greeting and tone
Set Quilly's personality — friendly and casual for a coffee shop, professional for a law office.
Business-specific Q&A
Add your FAQs, hours, parking info, services, pricing. Quilly answers them in context mid-conversation.
Custom review prompts
Tell Quilly which specific things to highlight when guiding customers to Google: 'mention our chef' or 'mention how fast we were.'
Multilingual by default
Quilly detects the customer's language and responds in kind — currently 40+ languages with no setup required.
Quilly Training Panel
Watch how adding a single FAQ entry changes how Quilly responds to customers in real time
Quilly works in every industry
Restaurants & Cafes
Table tent QR codes ask diners how their meal was as they pay the bill — while the experience is still fresh. Happy diners get routed to Google. Kitchen complaints go straight to the manager.
Auto Repair & Detailing
Invoice QR code triggers Quilly after pickup. Customers rate their experience. Quilly asks specifically about wait time, communication, and value — the three biggest drivers of auto reviews.
Salons & Med Spas
After-appointment QR on the checkout receipt. Quilly compliments the customer by name, asks how their service was, and — for happy clients — guides them to leave a review mentioning their stylist.
Home Services (HVAC, Plumbing, Landscaping)
Technician shares a Quilly link via SMS at job completion. Customer rates the work before the tech drives away. Issues get flagged immediately — not discovered three days later on Google.
Why Quilly vs. a review request SMS
Platforms like Podium and Birdeye send an SMS after a visit with a link to leave a Google review. That works — for happy customers. Quilly does the same thing, but adds a conversation layer that catches unhappy customers before they hit the Google prompt. You get the reviews you want, and the complaints that would have been reviews are routed to you instead.
Frequently asked questions
Does the customer need to download an app to use Quilly?
No. Quilly opens in the customer's mobile browser when they scan the QR code — like opening a website. There's no app download, no account creation, no friction. The entire feedback interaction happens in under 60 seconds.
What languages does Quilly support?
Quilly detects the customer's device language automatically and responds in kind. It currently supports 40+ languages including Spanish, French, Portuguese, Mandarin, Arabic, and more — with no setup required on your end.
Can I customize what Quilly says and how it sounds?
Yes. You can set Quilly's tone (casual, professional, warm), customize the opening greeting, add business-specific knowledge (menu, policies, FAQs), and control which specific points you want Quilly to mention when guiding customers to leave a review.
How does Quilly decide whether to route to a review platform or alert me?
You set the threshold in your settings (default: 1–3 stars goes private, 4–5 stars routes to your preferred review platform — Google by default). Quilly uses both the star rating and sentiment analysis of the customer's written comments to make the routing decision. You can override this at any time.
What happens to the feedback data Quilly collects?
Everything is stored in your Rviewo dashboard. You can see individual conversations, aggregate sentiment scores, keyword trends, peak feedback times, and which staff or services are mentioned most. Data is yours — you can export it at any time.
Every customer visit is a chance for a 5-star review.
Quilly makes sure you capture every one.
Start free. No credit card. Quilly is live on your first QR code within minutes of signing up.
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