Your food is excellent. Your online reputation should match.
Rviewo helps restaurants capture honest guest feedback at the table, turn happy diners into Google reviews, and quietly resolve complaints before they go public.
Check your Restaurant Reputation Score
Why Reputation Matters for Restaurants
94% of diners check online reviews before choosing a restaurant. A drop from 4.3 to 4.1 stars reduces reservation intent by 30%. One resolved complaint at the table is worth more than ten responses on Google.
Solving the Reputation Gap
A single 1-star review from a guest who had one bad night can bury months of consistent 5-star service on Google. For restaurants, your online rating directly determines whether a party of six books a table with you or the place down the street — and most unhappy guests never complain to a manager. They just leave and post.
The Challenge
Most unhappy diners say nothing to staff, then post a detailed negative review 12 hours later when they're still frustrated. There is no chance to make it right in the moment.
The Rviewo Solution
Rviewo QR codes on receipts and table cards open Quilly — your AI-powered feedback assistant — in one tap. Guests share how they felt before they've even left the parking lot, giving your team time to send a manager or offer a comp before a negative review gets posted.
The Challenge
Happy guests rarely think to leave a review unless prompted at exactly the right moment — when they're still at the table, full, and feeling good about the experience.
The Rviewo Solution
When a guest rates their experience positively, Quilly guides them to leave a Google review immediately while the experience is fresh — a 60-second flow that doesn't require an app download or account creation.
The Challenge
Delivery platforms like DoorDash and Uber Eats generate their own review channels, fragmenting your reputation across 4–6 platforms with no unified view.
The Rviewo Solution
Rviewo's Churn Shield flags unhappy guests in real time. Front-of-house staff get an alert so they can intervene — a sincere apology, a comped dessert, or a follow-up from the manager — turning a potential 1-star into a resolved situation.
The Challenge
A slow reply to a public negative review — or no reply at all — signals to every other potential customer that you don't care about service quality.
The Rviewo Solution
Every piece of guest feedback feeds into your reputation dashboard. You'll see exactly which servers, dishes, and time slots generate complaints, so you can fix operational issues instead of just reacting to reviews.
The Challenge
Seasonal staff turnover means the person who caused a bad experience last Saturday may not even work there anymore — but the review lives on your profile forever.
The Rviewo Solution
Rviewo provides an automated, seamless resolution.
See the Churn Shield In Action
The Scenario: A table of four had a 45-minute wait for their entrees due to a kitchen backup. They said nothing to the server but were visibly frustrated when they left.
The receipt QR prompted them to share feedback before they reached the car. Their 2-star private rating triggered an immediate alert to the shift manager, who texted a personal apology and a 20% discount on their next visit. They never posted publicly — and returned the following weekend.
Where to Place Your QR Codes
Capture immediate feedback right where your restaurants experience it.
Ready to protect your Restaurant reputation?
Join top restaurants who are capturing sentiment and driving 5-star reviews on autopilot.
Start Capturing Guest Feedback Free