Trust & Review Quality
Rviewo uses multiple verification layers to ensure every review is authentic, constructive, and trustworthy — for businesses and consumers alike.
How We Verify Reviews
Unlike star ratings alone, Rviewo analyzes multiple dimensions of every review to produce a comprehensive trust signal.
AI Quality Grading
Every review is graded A+ through D based on detail, constructiveness, and specificity. Higher quality reviews carry more weight in business scores.
Engagement Depth Analysis
We measure how thoughtfully reviewers engage — response time, originality vs. suggested answers, and session duration. Speed-clicking through a review results in lower quality grades.
Geolocation Verification
For reward-bearing missions, reviewers must physically be at the business location. Server-side geofencing prevents remote farming.
Pattern Detection
Our systems monitor for suspicious patterns: excessive negative reviews, abnormally high daily volumes, and accounts that consistently game the reward system.
Reputation Score
Our proprietary Reputation Score (0-100) goes beyond simple averages. It weighs:
- Recency — newer reviews carry more weight than old ones
- Verification level — geo-verified reviews score higher
- Quality grade — detailed, constructive reviews influence more
- Consistency — stable sentiment over time builds confidence
Review Dispute Process
Business owners can dispute reviews they believe are fraudulent or violate our guidelines. Our process is transparent, fair, and fast.
Flag the review
Business owners can flag any review with a reason: suspected fake, not a customer, inappropriate content, or competitor.
We investigate
Our team reviews the flagged content using quality scores, engagement data, account history, and geolocation records.
Resolution
We either dismiss the dispute (review stays), hide the review pending further investigation, or remove it entirely if confirmed fraudulent.
Reviewer Privacy
Reviewers choose whether their feedback is public or private. Names are never publicly disclosed without explicit consent. All data is handled in accordance with our Privacy Policy and applicable data protection regulations.
Read our Privacy Policy